A free video call or phone consultation with our experts
A 10-15 minute personal consultation where we help you set up the system and answer your questions.
We set up the system together, with screen sharing
We guide you through the settings step by step
Useful advice for using it efficiently
Setting up services, prices and opening hours
Adding pet owners and dogs, creating appointments
Using the calendar, cash register, communication, appointments and 24/7 online booking
Whatever your questions, we are happy to answer them
Enter your details and we will get in touch with you soon.
Nothing. This help is completely free. Our goal is for you to start using PetMetic confidently and smoothly, right from the first minute.
Usually 10–15 minutes is enough for the most important settings. If you have more questions, of course we will not rush you — we will keep helping until everything is clear.
We will get in touch with you within 1–2 business days of your request and arrange a time that suits you.
It is not a requirement. If you do not have an account yet, we will also help you sign up after your request, and we will set up the first steps together.
We talk on the phone or on a video call — whichever suits you better. With screen sharing, we show you the settings step by step.
We will not leave you on your own after the first call. If a question comes up later while you are using it, just write to us and we will keep helping.
No. That is exactly why we are here: to make getting started easy even if you are not used to working with computer systems.
Nothing is required. Having your business's basic details at hand (opening hours, services, prices) can speed up the setup, but we will sort everything out as we go.
We will get in touch with you soon and arrange a time.
Please create an account in the system so that we can continue with your personal help.